Non-Personally identifiable informationcollected and storedautomatically: If the User visit our Website just to browse, read pages or download information, but do not register or provide information voluntarily, Hettich India gathers and store certain information about your visit automatically. This information cannot and does not identify the User personally.
The kind of information that is gathered automatically include the type of browser the User are using, the type of Operating System the User are using and the domain name of the Users Internet Service Provider, the date and time of the User visit and the pages the User has visited. We sometimes use this non-personally identifiable information to improve our website(s) design, content and primarily to give the User a better browsing experience.
Personalidentifiable Information Collected: Personal information is collected from the Useronly when it is provided voluntarily.The User personal information is used to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform about online and offline offers, products, services, and updates; customize User experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to the User at the time of collection.
The type of personally identifiable information that may be collected from the User include name, address, e-mail address, phone number, credit /debit card payment details etc. The User can always choose not to provide information however where any information is stated to be mandatory, the User can only proceed further to avail services upon providing such mandatory information. The information you provide is not given or sold to any private organizations or private persons.
Cookies: A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Both permanent and temporary cookies are placed in the User computer's hard drive.
The User is required to submit Personal information at the time of making an online purchase on the Website. Hettich India uses an online payment gateway that is operated by a third party and the information that You share with Hettich India is transferred and shared with such third party payment gateway operator. The said operator may also have access to the User online purchase history/details which the User has provided from the Website. Extremely sensitive information like the User credit/ debit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care for ensuring safe and secure transaction.However you are advised, that internet technology is not 100% safe and you the User should exercise discretion on using the same
Security:Hettich India strives to ensure the security, integrity and privacy of the Users Personal Information and to protect it against unauthorized access or unauthorized alteration, disclosure or destruction.HoweverHettich India shall not be held responsible for any loss, damage or misuse of Users Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A Force Majeure Event shall mean any event that is beyond the reasonable control of Hettich India and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
Grievance Officer Name: Rakesh Malhotra
email address: firstname.lastname@example.org
(Please include the following subject line in the email – “Attention: Grievance Officer”)
Contact telephone number: +91 9312273644
[ 9.30 AM to 6.00 PM from Monday to Friday except Public Holidays]